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Everything you need to know
How we can help you
Tell us what matters most to you

To help make things easier for you, every so often we will review the questions our Customer Services team are most frequently asked and gather them on this page. Hopefully the information on the linked pages will answer your questions in full, but if you require anything further please feel free to give us a call on 0300 123 6000.

Can you help me with anti-social behaviour in my area?

Can I swap my home with another emh homes tenant?

What does my Service Charge pay for?

Can I sublet my home or one of the rooms?

Are emh homes responsible for repair work to the property as a result of pests/vermin?

Can I have a pet?

Can I have an extra parking permit?

I want to move out – how do I end my tenancy?

Can I book a non-emergency repair for a time convenient for me?

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