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Everything you need to know

Living in your home

Pay your rent

You can pay your rent in a number of ways.

Report a repair

If you need to know how to report a repair.

Gas Safety

Once you have moved in to an emh homes property and settled in, we will do our best to make sure your home stays in good condition and offer any assistance we can.

Click on the links below for more about the advice and practical assistance we offer during your tenancy:

What to do when something needs fixing. If you have an emergency repair, we will come out within 24 hours and repair it for free. For less urgent repairs, you can make an appointment at a time that suits you.

Keeping your home in good condition. emh homes offers planned maintenance such as painting and decorating to make sure your home stays in good shape. Our grounds maintenance service looks after communal outdoor areas.

Staying safe in your home. Read advice and information on the services we offer to make sure you stay safe at home, including information on gas safety and what to do if you find asbestos.

Protecting your belonging. We insure the cost of rebuilding your home, but you are responsible for insuring your possessions, including carpets, curtains and flooring. Most insurance companies will give you a quote, or you can download details and an application form for a low cost contents insurance scheme we have negotiated for our residents. Please note that cheaper options may be available, so you are advised to shop around. 

Home improvements. While you live in your home you may want to make your own improvements or introduce energy efficiency measures such as a new boiler or double-glazed windows. Read up on what you can and cannot do.

Ending a tenancy. There are several reasons why a tenancy could end or change, including the death of a tenant or if you want to swap your home with someone else. Follow the link to find out what to do in these circumstances.

Keeping your neighbourhood safe. Creating sustainable, peaceful neighbourhoods is important to us. Any incidences of anti social behaviour or harassment are taken seriously. Find out how we will help you end threatening, offensive or disruptive behaviour in your area and learn about how you can get involved in making your neighbourhood a better place to live.

Tell us what you think. Let us know about your experiences of living in an emh homes property, good and bad, so we can continually improve our services.