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Cold weather advice

Caution: Snow and ice

During the winter months please take extra care when you go outside. You put yourself at risk of slipping and falling when there is snow and ice on the ground. Before going out ask yourself is your journey necessary or can it wait until conditions have improved?

Where weather conditions allow, we will do all we can to grit communal areas, but please be aware that the ground underfoot may still be slippery even when it has been treated.

Where grit bins have been made available for residents' use, these will be topped up periodically. If supplies are getting low please let us know.

For more information please contact Customer Services on 0300 123 6000.

Is ice and snow on the way? The Met Office website has up-to-date severe weather warnings.

Staying warm and well in extremely cold weather

Follow these tips to keep you, your family, and those around you warm and well during spells of extremely cold weather:

  • Draw your curtains at dusk and keep your doors closed to block out draughts
  • Have regular hot drinks and eat at least one hot meal a day if possible - eating regularly helps keep energy levels up during winter
  • Wear several light layers of warm clothes (rather than one chunky layer)
  • Keep as active in your home as possible
  • Wrap up warm and wear shoes with a good grip if you need to go outside on cold days
  • If you have reduced mobility, are 65 or over, or have a health condition such as heart or lung disease, you should heat your home to at least 18C and make sure you wear enough clothes to stay warm - it is a good idea to keep your bedroom at this temperature all night
  • If you are under 65 and healthy, you can safely have your house cooler than 18C if you are comfortable

You can find more tips on staying warm and well on the NHS website.

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