Meet the team
We will aim to resolve your query at first point of contact. Our Customer Service Centre is open from 8am to 6pm to answer queries and deal with requests around rents, repairs and housing matters.
The Housing and Neighbourhoods team operates a visiting service, meeting you out and about in the community. You can arrange a visit from your housing officer if you need assistance. Some of the reasons include requests around mutual exchanges, to report nuisance behaviour, and to discuss any tenancy or estate management issue. We have a specialist anti-social behaviour team which deals with medium to high level nuisance complaints.