Why you should pay your rent
When you became our resident, you signed a tenancy agreement or a lease. This means that you have a legal obligation to pay your rent and keep your account clear. We encourage all residents to pay their rent in advance in line with your agreement, and suggest that you arrange for your rent to be paid at the same time that you get paid. If you need help or support to get your rent account in advance, please contact us.
It is important that you pay your rent on time and do not allow your account to fall into arrears. This is because we depend upon receiving a regular income from rent payments in order to maintain and manage our homes to a high standard.
If you are unable to pay your rent because of a change in circumstances, please contact us as quickly as possible for help and advice. Do not allow the arrears to mount up or you may risk losing your home.
If you do not pay your rent we will take legal action against you. This may result in a County Court Judgement (CCJ) against you which could make it difficult for you to move or get credit.